Safeguarding & Welfare
Safe Golf for Everyone
Trentham Park Golf Club is committed to making golf safe, welcoming and enjoyable for everyone, including children, young people and adults at risk. This page explains who to talk to, how to raise a concern and where to find our safeguarding policies.
At a glance
Everyone has the right to enjoy golf safely
Safeguarding is everyone's responsibility. Members, staff, volunteers, coaches and visitors all play a part in keeping the club a safe place to play, work and socialise.
If you are worried about a child, young person or adult connected with the club, please speak to our Club Welfare Officer. You will be listened to and your concern will be taken seriously.
Covers both children and adults. Contact Jon in confidence via manager@trenthamparkgolfclub.com or 01782 658800.
01 · Our commitment
A safe, inclusive club
Trentham Park Golf Club follows England Golf's safeguarding framework. We have adopted policies for safeguarding children and young people and for safeguarding adults, and we appoint a Club Welfare Officer to oversee them.
Welfare comes first
The welfare of children, young people and adults at risk is paramount in everything the club does.
Everyone is respected
Everyone has the right to be protected from harm, abuse and discrimination, whatever their age, ability or background.
Concerns are acted on
Any concern raised is taken seriously and handled promptly, sensitively and in line with our procedures.
Working together
We work with England Golf, parents, carers and, where needed, statutory agencies to keep people safe.
02 · Club Welfare Officer
Who to talk to
Our Club Welfare Officer is Jon Farmer. The role covers both children and adults, and Jon is the first point of contact for any safeguarding or welfare concern at the club.
The Club Welfare Officer:
- receives and records concerns and makes sure they are acted on;
- liaises with England Golf's safeguarding team and, where necessary, children's or adult social care and the police;
- helps make sure the club's safeguarding policies are followed and kept up to date;
- supports members, staff and volunteers who work with juniors or adults at risk;
- promotes good practice and a positive, welcoming club culture.
Can't reach the Welfare Officer?
If the Club Welfare Officer is unavailable, or your concern is about them, contact England Golf's safeguarding team directly at safeguarding@englandgolf.org.
03 · Children & young people
Safeguarding juniors
Our policy for safeguarding children and young people applies to anyone under 18 who plays, practises, has lessons or takes part in activities at the club.
What parents and carers can expect
- junior activities and coaching delivered in line with England Golf guidance;
- a named Club Welfare Officer you can speak to in confidence;
- clear expectations of behaviour for adults, coaches and juniors;
- photographs and personal information of juniors handled responsibly and with consent;
- any concern about a young person's welfare dealt with promptly and sensitively.
04 · Adults at risk
Safeguarding adults
Our adult safeguarding policy covers adults who may be at risk of harm or abuse, for example because of illness, disability, age or personal circumstances.
Adults have the right to make their own choices, and we will always try to involve the person concerned and respect their wishes, unless they or others are at risk of serious harm.
05 · Raising a concern
What to do if you're worried
If someone is in immediate danger
Call 999 straight away, then let the Club Welfare Officer know as soon as it is safe to do so.
- Stay calm and listen If someone tells you something, listen carefully and reassure them they were right to tell you. Do not promise to keep it secret.
- Don't investigate Avoid asking leading questions or confronting anyone involved. That is the job of the appropriate agencies.
- Write it down Note what was said or seen, when and where, using the person's own words where possible. Sign and date your note.
- Tell the Club Welfare Officer Report it to Jon Farmer as soon as possible. If that isn't possible, contact England Golf's safeguarding team.
Concerns are shared only with those who need to know in order to keep people safe.
06 · Our policies
Safeguarding documents
Copies of our policies are available on request from the club office.
07 · Useful contacts
Who else can help
| Organisation | Contact | When to use |
|---|---|---|
| Emergency services | 999 | Someone is in immediate danger. |
| Police (non-emergency) | 101 | Reporting a concern that is not an emergency. |
| England Golf safeguarding |
safeguarding@englandgolf.org 01526 351824 |
Golf-related concerns, or if the Club Welfare Officer is unavailable. |
| NSPCC helpline | 0808 800 5000 | Adults worried about a child. |
| Childline | 0800 1111 | Free, confidential support for children and young people. |
More information is available on the England Golf safeguarding pages.
08 · Contact
Speak to us in confidence
If you have a question about safeguarding at the club, or would like a printed copy of our policies, please get in touch.
Trentham Park Golf Club
Park Drive, Trentham
Stoke-on-Trent
Staffordshire, ST4 8AE
Email:
manager@trenthamparkgolfclub.com
Telephone:
01782 658800